FAQS



FREQUENTLY ASKED QUESTIONS

Find answers to our most frequently asked questions below. If you can't find what you're looking for, don't hesitate to reach out to us through our chat, email, or phone number. Our team is always ready to assist you.

Who can benefit from London Stars College?
London Stars College is designed to cater to students worldwide who seek an online international education delivered in English. We embrace students of all genders, nationalities, faiths, and cultures, fostering a diverse and inclusive online learning community.
How does the admissions process work?
London Stars College operates on a rolling admission basis, allowing students to apply throughout the year. We strive to accommodate students whenever possible, ensuring equal access to our exceptional educational opportunities. Admissions are subject to space availability, as we prioritize maintaining optimal class sizes for personalized attention and a supportive learning environment.
What kind of support can students expect at London Stars College?
At London Stars College, we provide comprehensive support to our students, including academic guidance, mentorship, and assistance in accessing resources. We also offer SEND support and financial aid options to ensure every student can thrive academically, socially, and emotionally.
How does LSC support students with special educational needs and disabilities?
We are committed to providing an inclusive educational environment for all students. We make comprehensive arrangements to accommodate and cater to the specific requirements of students with special educational needs and disabilities. Our dedicated staff members work closely with students, parents, and professionals to create personalized support plans that address their unique needs.
What assessment methods are used at LSC to support students with special educational needs?
Assessment at London Stars College is used diagnostically to gain valuable insights into each student's learning profile. We employ various assessment methods, including observations, consultations, and formal evaluations, to gather information and develop a holistic understanding of each student's strengths, challenges, and support needs. This allows us to tailor our support and interventions accordingly.
How are personalized support plans created for students with special educational needs?
Once special educational needs are identified, we work collaboratively with students, parents, and relevant professionals to create personalized support plans. These plans outline the necessary interventions, accommodations, and strategies to facilitate optimal learning outcomes for each student. Our goal is to ensure that students with special educational needs receive the individual attention and resources they require to thrive academically, socially, and emotionally.
What is the primary language of instruction at London Stars College?
At London Stars College, English serves as the primary language of instruction. We believe that being able to effectively engage with the curriculum and thrive in an English-language learning environment is essential for students' academic success.
How do you support students with different levels of English proficiency?
We understand that students may have varying levels of English proficiency. For our youngest learners, immersing them in the English language curriculum is usually sufficient for rapid language development. As students progress to Key Stage 3 education, we expect them to have a certain level of English proficiency to fully benefit from our academic programs. To ensure students are well-equipped, we assess their English proficiency and offer tailored options, including our English Preparatory Programmes !insert link here!, to help them excel in English at any level.
What support is available for students facing language barriers?
Our dedicated teachers and staff provide comprehensive support to students through tailored English language development programs. We offer English Preparatory Programmes !insert link here! for students starting from Key Stage 3, as well as a range of support services and resources to help students overcome language challenges and excel academically.
How does London Stars College facilitate English language development?
At London Stars College, we recognize that language acquisition is a journey. Our experienced teachers and staff are dedicated to providing a supportive and nurturing environment for students to enhance their English language skills. Through engaging classroom activities, personalized instruction, and a focus on language development, we aim to encourage students to become confident English language users and successful communicators.
How are assessments conducted in an online school like London Stars College?
At London Stars College, we utilize online assessments to measure students' progress. These assessments are carefully designed and implemented, taking into consideration the possibilities and limitations of online testing services. We employ proctoring services to maintain integrity and ensure fairness during exams.
What are proctoring services and how do they work?
Proctoring services are a vital component of our online assessment process. Trained proctors remotely monitor students during their exams, ensuring adherence to testing guidelines and preventing academic misconduct. This supervision helps create a secure and controlled testing environment, promoting fairness and reliability in assessments.
How does London Stars College ensure the security of online assessments?
To enhance the security of online assessments, we utilize browser lockdown programs. These programs restrict access to unauthorized websites or applications, preventing students from accessing external resources during exams. By implementing these measures, we uphold the integrity of the assessment process and ensure that students are evaluated solely on their knowledge and abilities.
What technical support is available to students during online assessments?
At London Stars College, we provide comprehensive technical support to our students. Our dedicated technical support team is readily available to assist students during the examination process. If any technical issues arise, our team promptly addresses them, ensuring a seamless assessment experience for all students. We prioritize minimizing technological disruptions so that students can focus fully on their assessments and perform at their best.
What should I do if my child has a planned absence?
In case of an unplanned absence, please promptly notify the school on the first day of absence or as soon as practically possible. Timely communication allows us to keep accurate attendance records and provide necessary support to your child.
What should I do if my child has an unplanned absence?
In case of an unplanned absence, please promptly notify the school on the first day of absence or as soon as practically possible. Timely communication allows us to keep accurate attendance records and provide necessary support to your child.
How does London Stars College address bullying incidents?
We take a proactive and immediate approach to address bullying incidents. Our dedicated staff members respond swiftly, providing appropriate support to the person who has been bullied and working closely with the person who engaged in bullying behavior to prevent its recurrence.
How can students report bullying concerns at London Stars College?
We provide students with the necessary tools to report bullying concerns confidentially and without fear of retaliation. Students can reach out to our designated support team, who will ensure their concerns are addressed promptly and discreetly.
What is London Stars College's commitment to creating a safe and inclusive environment?
At London Stars College, we are committed to fostering an environment where all students can flourish academically, emotionally, and socially. We firmly stand against bullying and strive to maintain a safe and nurturing atmosphere where everyone feels valued and supported.
What are the payment options available for tuition fees at London Stars College?
We offer both annual contracts and rolling contracts to accommodate different payment preferences. Annual contracts require tuition costs to be paid at the time of enrollment within 7 working days, while rolling contracts require payment at the beginning of each half term.
How does the refund process for the enrolment fee work?
Upon settling any outstanding fees, the enrolment fee for KS2 and KS3 pupils will be refunded at the conclusion of the academic year. Similarly, the enrolment fee for KS4 pupils will be refunded at the end of the academic year. If the tuition fee is paid in one single payment upon enrolment, no enrolment fee is necessary.
Do you offer financial assistance for families with financial constraints?
Yes, we offer bursaries to students who may face financial constraints. These bursaries are awarded at the discretion of the London Stars College Governors and may cover up to 50% of school expenses. We encourage eligible families to apply for bursaries and provide the necessary documentation to support their application.
Are there any discounts available for families with multiple children enrolled at London Stars College?
Yes, we offer sibling discounts to make education more accessible for families. A 5% discount is applied for each student when there are 2 siblings attending the school, a 10% discount when there are 3 siblings enrolled, and a 15% discount when there are 4 or more siblings studying at the school.
How can I apply for a bursary or avail the sibling discounts?
To apply for a bursary, eligible families can submit an application and provide the necessary documentation to support their financial situation. For sibling discounts, the discounts will be automatically applied based on the number of siblings enrolled at London Stars College.


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